Cancellation before delivery /shipment (Only valid on orders’ place & delivery in India):
Prior to delivery/shipment of your order, you can cancel at any time.
How to cancel the order :
1.Email Us for Cancellation
To request a cancellation, please send an email to customercare@overthinker.club.
2.Provide Your Order Information
In your email, make sure to include the order number, which can be found in your order confirmation email or receipt. Additionally, provide your customer name and email, ensuring that you use the same name and email address that were used when placing the order.
3.State the Reason for Cancellation
While not required, providing a reason for the cancellation will help us process your request more efficiently.
4.Wait for Our Response
After reviewing your request, we will notify you of the cancellation outcome. Refunds will be processed within 7-10 business days after approval of the cancellation request.
Applicable refund against the cancelled product will be credited to you within 24-48 business hours after the cancellation request is duly processed by us.
You cannot cancel any specific product(s) inside the order. In case of such a cancellation, the entire order will be cancelled.
In the event that the product or order has been delivered to you, the terms of return policy shall be applicable to such product(s) or order. We shall intimate our approval/disapproval of your cancellation request via email or text.
Once request for cancellation of an order is placed, we cannot undo such cancellation request. In such a case, you will have to replace the order again. In case the order is cancelled while the order is in transit, we shall process the refund only once the products have been received and verified at our warehouse.
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